Participant Comments

The workshop gave me an organized and logical way to proceed so that everything I wanted to accomplish was actually done. I am also able to probe beyond superficial objections and tease out an employee’s real concerns. — Manager, High Technology Company

The practical information provided and the quick pace of the program impressed me. It was well worth my time. — Audit Manager, Insurance Company

Being able to explain what I expect for things like “team work” and “initiative” means employees do what I need without monitoring, and my standards are consistent with other managers. And no surprises for the employees when they see their ratings is a relief ! — Marketing Manager, Consumer Products Co.

After I put into practice what I had learned in the workshop, I was not only pleased with how well I did, but some of my employees commented on how helpful they found our discussions. — Vice President, Financial Services Company.